TRADECENTRIX – Broker Review


File a Complaint Against


Know Your Options and Recover Your Funds

Caution Investors Alert TRADECENTRIX – Regarding market intermediaries (investment and trading advisers, collective investment schemes, brokers, dealers, and transfer agents)


TRADECENTRIX claims to be a leading online trading platform that provides access to over 200 markets, including forex, stocks, commodities, indices, and cryptocurrencies. The company also claims to offer advanced trading tools, educational resources, and professional customer support. However, TRADECENTRIX is not authorized or registered by any reputable financial regulator, such as the CNMV in Spain, the FCA in the UK, or the ASIC in Australia. This means that the company operates outside the legal framework and does not comply with the rules and standards that protect investors’ rights and interests.

Regulation and Compliance:

The CNMV is the Spanish agency responsible for supervising and inspecting the securities markets and the activities of all the entities involved in them. The CNMV’s main objectives are to ensure transparency, stability, and investor protection in the Spanish financial system. The CNMV also cooperates with other national and international regulators to prevent and combat financial fraud and misconduct. One of the ways that the CNMV fulfills its mission is by issuing warnings against unregulated or unauthorized entities that offer financial services or products in Spain without complying with the legal requirements. The CNMV maintains a list of these entities on its website and advises investors to check it before engaging with any online trading platform.

Customer Reviews:

According to online reviews, TRADECENTRIX has a very poor reputation among its customers. Many users have reported various issues and complaints about the company, such as:

– Difficulty or impossibility to withdraw their funds or profits

– Aggressive or misleading marketing tactics

– High fees or commissions

– Poor execution or manipulation of prices

– Lack of transparency or communication

– Pressure or harassment to deposit more money or accept bonuses

– Threats or intimidation to prevent negative reviews or complaints

These are some of the common signs of a scam or fraudulent broker that investors should be aware of and avoid at all costs.

Products and Services:

TRADECENTRIX offers four types of accounts for its customers: Basic, Silver, Gold, and Platinum. Each account has different features and benefits, such as leverage, spreads, commissions, bonuses, trading signals, webinars, account managers, etc. However, these features and benefits are not clearly explained or disclosed on the company’s website. Moreover, some of them may be subject to hidden terms and conditions that may limit or restrict the customers’ rights or options. For example, accepting a bonus may imply agreeing to a high trading volume requirement before being able to withdraw any funds.


TRADECENTRIX does not provide any clear or verifiable information about its location or registration on its website. The only contact details that the company provides are a phone number with a UK country code (+44) and an email address ([email protected]). However, these details do not necessarily indicate where the company is based or operates from. Many unregulated brokers use virtual phone numbers or email addresses to conceal their true identity or location. Therefore, investors should be wary of any online trading platform that does not disclose its physical address or legal entity.

Customer Service:

TRADECENTRIX claims to offer 24/7 customer service via phone, email, live chat, or web form. However, according to online reviews, many customers have experienced difficulties or delays in reaching out to the company’s support team. Some customers have also reported that the company’s representatives were rude, unprofessional, or unhelpful when they tried to resolve their issues or queries. Furthermore, some customers have claimed that the company’s support team stopped responding to them altogether after they requested a withdrawal or filed a complaint.

Is Your Money Safe in an unregulated company?

The answer is no. Dealing with an unregulated company exposes investors to a high risk of losing their money without any recourse or compensation. Unregulated brokers are not subject to any oversight or supervision by any authority that can ensure their compliance with the rules and standards that protect investors’ funds and data. For example:

– Unregulated brokers do not segregate their clients’ funds from their funds. This means that they can use their clients’ money for their purposes or interests without their consent or knowledge.

– Unregulated brokers do not participate in any compensation scheme that can cover their clients’ losses in case of insolvency or bankruptcy.

– Unregulated brokers do not implement adequate security measures to protect their client’s personal information or financial transactions from cyberattacks or identity theft.

Defensive Measures Against Fraudulent Brokers:

Investors can take some defensive measures to protect themselves from fraudulent brokers and avoid falling victim to their scams. Some of these measures are:

– Do your research. Before choosing an online trading platform, do some background checks on the company and its reputation. Check if the company is regulated or authorized by any reputable financial regulator, such as the CNMV, the FCA, or the ASIC. Check if the company has any complaints or negative reviews from its customers. Check if the company provides clear and transparent information about its location, registration, products, services, fees, etc.

– Be cautious. Do not trust any unsolicited or too-good-to-be-true offers or promises from online trading platforms. Do not let yourself be pressured or persuaded to deposit more money or accept bonuses that may have hidden terms and conditions. Do not share your personal or financial information with anyone you do not know or trust. Do not click on any suspicious links or attachments that may contain malware or viruses.

– Seek help. If you have been scammed or defrauded by an online trading platform, do not hesitate to seek help from the authorities or professionals who can assist you. Report the incident to the CNMV or your local financial regulator as soon as possible. Contact your bank or payment provider to try to cancel or reverse any unauthorized transactions. Consult a lawyer or a financial advisor to explore your legal options or remedies.


TRADECENTRIX is an unregulated online trading platform that poses a high risk for investors who are looking for a reliable and trustworthy partner to trade with. The CNMV has issued a warning against this company and advised investors to be cautious and vigilant. Investors should avoid dealing with unregulated brokers and follow the defensive measures that we have outlined in this blog post to protect themselves from fraud and scams.

    File a Broker Complaint

    Leave your information and our advisors will contact you shortly

    *By submitting this form you agree to Broker Complaint Registry’s privacy policy