Caution Investors Mercuryo – Regarding registration of issuance, offer or sale of securities/derivatives, and reporting requirements
Meta Description:
Explore the risks associated with Mercuryo, an unregulated cryptocurrency platform. Read genuine customer reviews, uncover regulatory warnings, and discover why trusting your money with Mercuryo may be a perilous decision.
Overview:
Mercuryo is a cryptocurrency platform that allows users to buy, sell, and exchange digital assets with fiat currencies. The company claims to offer fast, secure, and low-cost transactions, as well as a user-friendly interface and a variety of payment methods. Mercuryo was founded in 2018 and is based in London, UK.
Regulation and Compliance:
Mercuryo is not authorised or regulated by the Financial Conduct Authority (FCA) or any other financial regulator in the UK or elsewhere. The FCA has issued a warning against Mercuryo, stating that it is an unauthorised firm that may be involved in fraudulent activities. The FCA advises consumers to avoid dealing with Mercuryo and to report any contact from the company to the FCA Consumer Helpline.
Customer Reviews:
Mercuryo has received mostly negative reviews from customers on various online platforms, such as Trustpilot, Reddit, and Scamadviser. Some of the common complaints include:
– Delayed or failed transactions
– Hidden fees and charges
– Poor customer service and communication
– Account verification issues
– Account suspension or termination without explanation
– Difficulty in withdrawing funds or closing accounts
– Loss of funds or personal information
Some customers have also reported that Mercuryo has used fake reviews, testimonials, and ratings to boost its reputation and credibility.
Products and Services:
Mercuryo offers the following products and services:
– A web-based platform that allows users to buy, sell, and exchange cryptocurrencies with fiat currencies, such as GBP, EUR, USD, RUB, and TRY. The platform supports over 30 cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Ripple, and Tether.
– A mobile app that provides similar features as the web-based platform, as well as a built-in crypto wallet and a QR code scanner.
– A crypto widget that enables third-party websites and apps to integrate Mercuryo’s payment gateway and offer their users the option to buy cryptocurrencies with fiat currencies.
– A crypto card that allows users to spend their cryptocurrencies anywhere Visa is accepted. The card also offers cashback rewards, discounts, and other benefits.
Location:
Mercuryo claims to be located at 30 St. Mary Ax, London, UNITED KINGDOM, EC3A 8BF. However, this address is shared by several other companies and does not seem to be the actual office of Mercuryo. Moreover, Mercuryo does not provide any other contact details, such as a phone number or an email address, on its website. The only way to reach the company is through a chatbot or a contact form on its website.
Customer Service:
Mercuryo’s customer service is widely criticised by customers for being unresponsive, unprofessional, and unhelpful. Many customers have reported that they have not received any reply or resolution from Mercuryo after contacting them for various issues or queries. Some customers have also claimed that Mercuryo’s customer service agents have been rude, abusive, or threatening towards them.
Conclusion:
Mercuryo is an unauthorised and unregulated cryptocurrency platform that poses a high risk of fraud and scams. The company has received numerous complaints from customers who have experienced various problems and losses while using its services. The company also lacks transparency and credibility in its operations and communications. Therefore, we do not recommend Mercuryo to anyone who is looking for a reliable and trustworthy cryptocurrency platform.
