File a Complaint Against
Gexchain and Maticdex
Know Your Options and Recover Your Funds
Caution Investors Mainxtrade – Regarding registration of issuance, offer or sale of securities/derivatives, and reporting requirements
Overview:
Gexchain and Maticdex are part of the Gex Group, a company that operates in the fintech sector. Gexchain is a blockchain platform that enables users to create and manage smart contracts, digital assets, and decentralized applications. Maticdex is a decentralized exchange that allows users to trade cryptocurrencies and tokens without intermediaries. Both platforms use the Matic Network, a layer-2 scaling solution that aims to improve the scalability, speed, and security of Ethereum.
Regulation and Compliance:
One of the main concerns when dealing with online financial platforms is regulation and compliance. According to their websites, Gexchain and Maticdex are not regulated by any authority in Australia or elsewhere. They state that they are self-regulated and follow their own code of conduct and terms of service. They also warn users that their services involve high risks and that they are solely responsible for their actions and decisions.
Customer Reviews:
Another way to assess the reliability and trustworthiness of online financial platforms is to check customer reviews and feedback. However, we could not find any independent or verified reviews for Gexchain and Maticdex on popular platforms such as Trustpilot, Google Reviews or Facebook. The only reviews we found were on their own websites, which were mostly positive and promotional. Therefore, we cannot verify the authenticity or credibility of these reviews.
Products and Services:
Gexchain and Maticdex offer a range of products and services for users who are interested in blockchain technology and cryptocurrency trading. Some of the main features include:
– Gexchain: Users can create and manage smart contracts, digital assets, and decentralized applications using a user-friendly interface. They can also access various tools and resources such as templates, tutorials, analytics, and more.
– Maticdex: Users can trade cryptocurrencies and tokens without intermediaries using a peer-to-peer network. They can also enjoy low fees, fast transactions, and high liquidity.
– Gex Wallet: Users can store, send, and receive cryptocurrencies and tokens using a secure and convenient wallet. They can also access other services such as staking, lending, borrowing, and more.
– Gex Token: Users can benefit from the Gex Token, which is the native token of the Gex Group. They can use it to pay fees, access discounts, participate in governance, and more.
Location:
Gex Group claims to have offices in Australia, Singapore, Hong Kong, Japan and Switzerland. However, we could not find any physical address or contact details for these offices on their websites or social media accounts. The only way to contact them is through email or online chat.
Customer Service:
Gex Group claims to provide 24/7 customer service for its users. However, we could not test the quality or responsiveness of their service as we did not receive any reply from them when we tried to contact them via email or online chat.
Is Your Money Safe in an unregulated company?
The short answer is no. When you use an unregulated online financial platform, you expose yourself to various risks such as fraud, hacking, theft, scams, and more. You also have no legal protection or recourse if something goes wrong or if you have a dispute with the platform. Moreover, you may face tax implications or penalties if you do not comply with the laws and regulations of your country or jurisdiction.
Conclusion:
Gexchain and Maticdex are two online platforms that offer financial services in Australia using blockchain technology. They have some attractive features such as low fees, fast transactions, and high liquidity. However, they also have some major drawbacks such as lack of regulation, transparency, customer reviews, and customer service. Therefore, we do not recommend using these platforms unless you are fully aware of the risks involved and you are willing to accept them.
