Caution Investors Bitonext – Regarding market intermediaries (investment and trading advisers, collective investment schemes, brokers, dealers, and transfer agents)
Overview:
Bitonext is a website that claims to be a leading platform for cryptocurrency trading. It claims to offer access to over 100 digital assets, low fees, high leverage, fast execution, and advanced trading tools. Bitonext also claims to have a team of experts who provide market analysis, education, and support to its clients. However, Bitonext is not registered with any regulatory authority and has been flagged by the British Columbia Securities Commission (BCSC) and the Autorité des marchés financiers (AMF) for operating illegally and soliciting investors without authorization.
Regulation and Compliance:
Bitonext is not regulated by any reputable financial regulator. It does not have a license to operate as a broker-dealer, investment adviser, or exchange in any jurisdiction. It does not comply with the rules and standards of investor protection, market integrity, anti-money laundering, and consumer protection that apply to legitimate financial service providers. Bitonext is also not a member of any self-regulatory organization or dispute resolution scheme that could help resolve any complaints or disputes with its clients.
Customer Reviews:
Bitonext has very few customer reviews online, and most of them are negative. Customers have reported various issues with Bitonext, such as difficulty in withdrawing funds, poor customer service, false promises, hidden fees, and manipulation of prices and trades. Some customers have also accused Bitonext of being a scam and warned others to stay away from it.
Products and Services:
Bitonext claims to offer a variety of products and services for cryptocurrency trading, such as:
– A web-based trading platform that supports multiple languages, charting tools, indicators, and order types.
– A mobile app that allows users to trade on the go from their smartphones or tablets.
– A demo account that lets users practice trading with virtual funds before risking real money.
– A referral program that rewards users for inviting their friends to join Bitonext.
– A loyalty program that offers discounts on fees and commissions based on the volume of trading activity.
– A range of educational resources, such as articles, videos, webinars, and e-books on cryptocurrency trading.
However, these products and services are not verified or endorsed by any credible source. They may not work as advertised or may contain hidden risks or limitations. Users should exercise caution before using any of Bitonext’s products or services.
Location:
Bitonext does not disclose its physical address or contact details on its website. It only provides an email address and a phone number for customer support. However, the phone number has a UK country code (+44), which does not match the website’s domain name (.io), which is typically used by entities based in the British Indian Ocean Territory. This suggests that Bitonext may be hiding its true location or operating from multiple jurisdictions.
Customer Service:
Bitonext claims to have a 24/7 customer service team that can be reached by email or phone. However, many customers have complained that Bitonext’s customer service is unresponsive, rude, or unhelpful. Some customers have also reported that Bitonext’s customer service agents have pressured them to deposit more money or refused to process their withdrawal requests.
Is Your Money Safe in an Unregulated Company?
Investing with an unregulated company like Bitonext is extremely risky and not recommended. Unregulated companies are not subject to any oversight or supervision by any authority. They can operate in any way they want without regard for the law or the interests of their clients. They can also disappear at any time with their clients’ money without leaving any trace or recourse.
Some of the risks of investing with an unregulated company include:
– Losing your money due to fraud, theft, hacking, or insolvency.
– Having no access to your funds due to withdrawal restrictions, delays, or denials.
– Having no protection from unfair or abusive practices such as price manipulation, trade execution errors, hidden fees, or false advertising.
– Having no recourse or compensation in case of any dispute or complaint with the company.
– Having no legal rights or remedies in case of any breach of contract or violation of law by the company.
Defensive Measures Against Fraudulent Brokers:
If you are interested in cryptocurrency trading, you should avoid unregistered entities like Bitonext and only deal with regulated and reputable brokers. You should also take some defensive measures against fraudulent brokers such as:
– Doing your research before choosing a broker. Check the broker’s website, reviews, ratings, reputation, and regulatory status. Verify the broker’s license and registration number with the relevant authority. Avoid brokers that have no physical address, contact details, or terms and conditions.
– Reading and understanding the broker’s terms and conditions, fees, commissions, and policies. Pay attention to the fine print and look for any hidden clauses or charges. Ask questions and seek clarification if anything is unclear or suspicious.
– Testing the broker’s platform, products, and services with a demo account before opening a live account. Check the platform’s functionality, reliability, security, and user-friendliness. Compare the platform’s prices, spreads, and execution speed with other sources. Evaluate the broker’s products and services for their quality, variety, and suitability for your needs and goals.
– Starting with a small amount of money and increasing it gradually as you gain confidence and experience. Do not invest more than you can afford to lose. Do not fall for any pressure or incentives to deposit more money or take more risks.
– Keeping track of your trading activity and account balance. Monitor your trades, profits, losses, fees, and commissions. Review your account statements and transaction history regularly. Report any discrepancies or errors to the broker immediately.
– Withdrawing your profits and principal as soon as possible. Do not leave your money idle or locked in the broker’s account. Request withdrawals frequently and in small amounts. Follow the broker’s withdrawal procedures and requirements. Keep records of your withdrawal requests and confirmations.
Conclusion:
Bitonext is an unregistered entity that claims to offer cryptocurrency trading services. However, it is not regulated by any authority and has been warned by the BCSC and the AMF for operating illegally and soliciting investors without authorization. Bitonext has also received many negative customer reviews and complaints for its poor performance, service, and practices. Investing with Bitonext is extremely risky and not recommended. Users should avoid Bitonext and only deal with regulated and reputable brokers. Users should also take some defensive measures against fraudulent brokers to protect their money and interests.
